Shipping Policy
Shipping Policy – Wyld Peak
At Wyld Peak, we believe adventure should be accessible to everyone. That’s why we provide reliable and transparent shipping for our USA-made outdoor gear, crafted with care and conscious materials. Whether you’re exploring trails across the USA, hiking in New Zealand, or adventuring anywhere around the world, we aim to get your gear to you efficiently and securely so you can enjoy your journey without delay.
Shipping Origins and Processing
All Wyld Peak products are responsibly crafted in the USA. Depending on your location and the items in your order, shipments may be dispatched from the USA or our partner facilities overseas to ensure the fastest possible delivery. Orders are processed promptly, and we take care to package your gear securely for transport.
Estimated Delivery Times
We strive to deliver your Wyld Peak gear quickly and reliably. For customers in the USA, standard delivery typically takes three to seven business days. International shipments to New Zealand, Australia, the UK, and other regions usually arrive within seven to fourteen business days, depending on local customs and postal services. While we aim to meet these estimates, unforeseen delays can occur due to factors outside our control, including customs processing or local postal operations.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order. We are committed to providing fair and competitive shipping rates. From time to time, we offer free shipping promotions for qualifying orders. We encourage customers to subscribe to our newsletter to receive updates on these offers.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. This number allows you to monitor your shipment through the carrier’s website. If you have any questions about your order or require assistance, our customer support team is always available to help. You can reach us directly at wyldpeak@gmail.com
Customs, Duties, and International Shipping
For international orders, please note that customs fees, import duties, and taxes may apply. These charges are the responsibility of the recipient and are determined by local customs authorities. We recommend checking with your local customs office for guidance on potential fees before placing an order. Wyld Peak is not liable for delays or charges imposed by customs authorities.
Delays and Issues
Although we make every effort to ensure timely delivery, circumstances beyond our control can occasionally cause delays. If your order has not arrived within the expected timeframe, please contact us at wyldpeak@gmail.com, and our team will assist in tracking your shipment and resolving any issues.
Contact Us
Questions about shipping, tracking, or delivery? Our friendly team is here to assist you. Reach out anytime at wyldpeak@gmail.com While you wait for a response, explore our Blog for adventure stories and gear tips, or learn more about our mission on the Mission Page.