Wyld Peak FAQ

About Wyld Peak

Q: What is Wyld Peak, and what sets you apart?
Wyld Peak is a small-batch outdoor and streetwear brand designed, manufactured, and distributed entirely in the USA. We’re deeply committed to sustainability, ethical production, and building a better world, one product and one tree at a time. Every purchase contributes directly to reforestation efforts, and our neurodiverse and diverse team brings a unique mix of creativity, integrity, and grit to everything we do. We're not interested in fast fashion or cutting corners, our mission is long-term impact with gear built to last.

Q: Do you really plant a tree for every order?
Yes, we do. Every single order results in a tree being planted through one of our trusted reforestation partners. These trees support biodiversity, restore damaged ecosystems, and help counteract the carbon footprint of the fashion industry. It’s not just a feel-good gesture, it’s part of our business DNA.

Q: Who’s behind Wyld Peak?
We’re a team of creatives, outdoor lovers, and socially conscious thinkers, many of us neurodivergent and proudly different. This diversity fuels our ideas and ensures the gear we design is inclusive, thoughtful, and designed to meet real-world needs without losing our soul in the process.

Q: Are Wyld Peak products available internationally?
Yes, while our production and shipping are all USA-based, our reach is global. We have happy customers all over the world, including New Zealand, Australia, and the UK. Whether you're hiking the Tongariro, wandering the Scottish Highlands, or just strolling through Sydney, Wyld Peak has your back (and your hoodie).

Q: Are your products reviewed or rated by customers?
They sure are, and not just by our mums. We’ve received glowing reviews from customers around the world who appreciate our quality, ethics, and how comfy our gear is. Check out the reviews on each product page or browse our Instagram highlights at @wyldpeak for real feedback from real folks.

Q: Is Wyld Peak a sustainable brand?
Yes. And not in the greenwashing, slap-a-leaf-on-it kind of way. We use organic cotton, recycled polyester, manufacture responsibly in the USA, and plant a tree for every single order. Our packaging is minimal and eco-conscious, and we avoid mass production in favor of small, thoughtful runs.

Q: Is your clothing suitable for travel and everyday wear, too?
Absolutely. Whether you're hitting the trails, navigating airports, or just grabbing coffee in your local city, our gear is designed for movement, comfort, and laid-back style. It’s the kind of clothing that works hard but doesn’t scream “I live in the woods” (unless you want it to).

Q: Do you offer limited edition or seasonal drops?
Yes! Many of our collections are small-batch and seasonal. If something catches your eye, grab it, once it’s gone, it’s likely gone for good. Follow us on Instagram @wyldpeak or join our newsletter to catch future drops before they disappear like your motivation on a Monday.


Shipping & Returns

Q: Where do you ship, and how long does it take?
We ship worldwide from the USA, including to the USA, New Zealand, Australia, and the UK. Typical delivery times:

🔹USA: 3–7 business days

🔹NZ, AUS, UK, Everywhere else: 7–14 business days (depending on customs and local handling). You’ll receive full tracking information once your order is on its way.

Q: Can I return an item if it doesn’t fit or if I change my mind?
We only accept returns or offer refunds in cases of defective items or if there's been an error with shipping (e.g. wrong item, damaged goods). We do not accept returns for change of mind, incorrect size choice, or buyer’s remorse. Please consult our size guides carefully and reach out before ordering if you need help selecting the right fit.

Q: What if my item is faulty or something went wrong in shipping?
If your product arrives damaged or there’s a clear mistake in your order, let us know within 30 days. We’ll either replace the item or issue a refund, depending on the situation. Customer satisfaction matters to us, and we’ll make it right.


Product Details & Sizing

Q: How do I know what size to get?
Our products are unisex and generally fit true to size. Every product page includes a detailed sizing guide. If you're between sizes or unsure, consider how you prefer your fit, snug or relaxed. Still not sure? Get in touch with us before placing your order, and we’ll help you decide.

Q: What are your products made of?
Our apparel is made with sustainable and high-quality materials, including 100% organic cotton, recycled polyester blends, and low-microfiber fabrics. Everything is ethically produced in small batches in the USA. We’re committed to full transparency and only use materials that are durable, breathable, and responsibly sourced.

Q: Are your caps eco-friendly?
Yes. Our caps are crafted with either 100% organic cotton or high-quality recycled polyester blends, depending on the style. All the polyester used in our products is recycled to reduce environmental impact. We design our gear to minimize shedding and maximize durability, ideal for both urban streets, mountain peaks and trails.


Orders & Payments

Q: What payment methods do you accept?
We accept all major payment options, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely processed with industry-standard encryption.

Q: Can I use discount codes on your Etsy store, too?
No, any discount or promotional codes are only valid on our official website at www.wyldpeak.co.nz. Our Etsy store is separate and does not currently support discount codes.


Global Trail Ready

Q: Is your gear suitable for hiking in the USA, NZ, Australia, and the UK?
Absolutely. Our clothing is built to perform across varied climates and terrains, from hot summer tracks in the Blue Mountains or the Waitakere Ranges to chilly morning hikes in the Scottish Highlands or Yosemite. We focus on functionality, comfort, and durability, without compromising on ethical standards or aesthetics.

Q: Do you offer guides or advice for outdoor activities?
Yes. Our blog is filled with practical guides and tips for outdoor enthusiasts across the United States, New Zealand, Australia, and the United Kingdom. Whether you’re looking for trail inspiration, sustainability tips, or gear recommendations, you’ll find real-world insights written by people who actually use the products we make.


Final Words

Q: Why should I choose Wyld Peak?
Because we're more than just another clothing brand, we're a mission-driven team putting care, ethics, and quality into every product. We plant trees, we support inclusion, and we take pride in doing things differently. If you believe outdoor gear should stand for something, welcome to Wyld Peak. You can also follow our journey on Instagram @wyldpeak where we share behind-the-scenes stories, customer adventures, and new drops.

Have more questions? Reach out to us directly via our Contact page or email, we’re always happy to help.

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