Wyld Peak FAQ
Wyld Peak FAQ - More Than Answers
At Wyld Peak, every patch, tee, and trail story we share is rooted in one mission: inspiring adventure while protecting the wild places we love. This FAQ isn’t just about shipping or returns, it’s about showing you the care, integrity, and purpose behind everything we create.
Whether you’re here to check delivery times or learn about our sustainable practices, know this: Wyld Peak exists to help you explore boldly, live authentically, and carry the spirit of the outdoors wherever you go.
About Wyld Peak
What is Wyld Peak, and what sets you apart?
Wyld Peak is a small-batch outdoor and streetwear brand designed, manufactured, and shipped from the USA. We’re committed to sustainability, ethical production, and meaningful adventure gear. Every order plants a tree, every design tells a story, and our neurodiverse team brings creativity, grit, and heart to everything we do.
Do you really plant a tree for every order?
Yes. Each purchase plants one tree through our trusted reforestation partners. These trees restore ecosystems, support biodiversity, and help offset the carbon footprint of fashion. It’s core to our DNA, not a marketing gimmick.
Who’s behind Wyld Peak?
Our team is made up of creatives, outdoor enthusiasts, and socially conscious thinkers, many of whom are neurodivergent and proudly different. This diversity fuels inclusive designs and a community-first approach to everything we make.
Do you ship internationally?
Yes. While all production and shipping happen in the USA, we serve customers worldwide, including New Zealand, Australia, and the UK. Whether you’re hiking Yosemite or strolling through Sydney, Wyld Peak travels with you.
Are your products reviewed by customers?
Absolutely. Real feedback from real people is available on product pages and our Instagram highlights at @wyldpeak.
Are you sustainable?
Yes, in practice, not just in words. We use organic cotton, recycled polyester, and minimal packaging. Every order plants a tree, and we prioritize small-batch, responsible production.
Is your clothing suitable for everyday wear?
Yes. Our gear is built for trails, travel, and city life, combining comfort, durability, and understated style.
Do you offer limited edition drops?
Most collections are small-batch and seasonal. When something sells out, it’s often gone for good. Stay updated via Instagram @wyldpeak or our newsletter.
Shipping & Returns
Where do you ship, and how long does it take?
We ship worldwide from the USA. Delivery times are typically 3–7 business days for the USA and 7–14 business days for international orders, depending on customs and local handling. Tracking information is included with every shipment.
What is your return policy?
We accept returns or refunds only for defective items or shipping errors. Change of mind, wrong size, or buyer’s remorse are not eligible. Please consult our size guides or reach out before ordering for help with fit.
What if my order arrives damaged?
Contact us within 30 days for replacement or refund. We prioritize your satisfaction and will make it right.
Products & Sizing
How do I choose the right size?
Our products are unisex and generally true to size. Each product page has a detailed sizing guide. Unsure about your fit? Contact us before ordering.
What materials are used?
Apparel is made from organic cotton and recycled polyester blends, crafted in small batches in the USA. Caps use organic cotton or recycled polyester depending on style. All materials are chosen for durability, breathability, and sustainability.
How do I care for my Wyld Peak gear?
Wash cold, tumble dry low, avoid harsh chemicals. Patches should be sewn or ironed carefully for lasting adhesion.
Orders & Payments
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay, all securely encrypted.
Can I use discount codes on your Etsy store?
No, discount codes are only valid on our official site, www.wyldpeak.co.nz.
Do you offer gift options?
Yes. You can purchase digital gift cards.
Do you handle bulk or custom orders?
Yes. Contact us for group orders, outdoor clubs, or custom patches. Discounts and custom options are available.
Trail Ready Worldwide
Is Wyld Peak gear suitable for different climates?
Yes. From hot summer tracks in the Blue Mountains to chilly mornings in the Scottish Highlands, our gear performs across climates and terrains.
Do you offer guides or outdoor tips?
Yes. Our blog provides hiking guides, sustainability tips, and gear recommendations written by people who actually use Wyld Peak in the wild.
Final Words
Why choose Wyld Peak?
Wyld Peak is more than clothing. We’re mission-driven, sustainable, inclusive, and proudly different. Every order plants a tree, every product is built to last, and every adventure you share strengthens our community. Contact us anytime, we’ll respond human to human.